PLATFORM CHANGE NOTIFICATION | ETALENT NETWORK SUPPORT PORTAL

WHAT IS HAPPENING AND WHY?

This notification is to intended to inform that we are migrating our Help-desk Support Portal to a new and better platform.


WHEN IT IS HAPPENING?

New platform will be live in production on and from 11^th SEPTEMBER, 2018 1930 Hrs EST.


WHAT WILL HAPPEN TO EXISTING CASES?

• Existing cases will continue to be operated from current portal until resolved.
• Any new case raised on and after changeover will be created on new portal.

WHAT SERVICES AND WHO WILL BE AFFECTED?

Channels to open case on ETALENT support portal will be as follows:-

• Phone: +1 833 455 4357 Ext. 100
• Email: helpdesk@etalentnetwork.com

Web based portal will be accessible using below details:-

• Web: https://support.etalentnetwork.com (Select Department I.T. to open a case with us)

WHO DO YOU CALL IF YOU HAVE QUESTIONS OR PROBLEMS?

• All Users can email helpdesk@etalentnetwork.com and open a service ticket.
• Also you can reach on No: +1 833 455 4357 Ext. 100

I.T.
(833) 455 HELP Ext. 100